Privacy Policy
1. Introduction
Browsing the Lipimalhas website and registering as a User/Customer in the Online Shop presupposes understanding and acceptance of this Privacy and Data Protection Policy.
Lipimalhas has data protection mechanisms that ensure the privacy of the personal data of its customers and visitors, guaranteeing the verification of the legitimacy of the use of the personal data processed, as well as ensuring compliance with the rights recognized to the holders thereof.
All the information in this text is intended to clearly and unequivocally convey the content of the Privacy and Personal Data Protection Policy, which will be processed under the terms of the General Data Protection Regulation.
2. Types of Personal Data Collected
In general terms, personal data is collected for the following situations directly arising from Lipimalhas’ activity:
– Processing orders;
– Communication with customers and clarification of doubts;
– Processing requests for information;
– Processing complaints;
– Statistical analysis activities;
– Checking, maintaining and developing statistical systems and analysis;
– Direct marketing communications;
– Preventing and combating fraud;
– Requesting comments on products or services purchased;
– Carrying out satisfaction surveys;
– Managing and participating in events, competitions and campaigns;
– Newsletters.
Whenever the Customer, on their own initiative, contacts Lipimalhas in order to obtain information about the products, the purchase process, the status of the order or to report any situation related to the site, additional personal data may be requested.
Lipimalhas is contact with the User/Customer
As part of the processing of an order, Lipimalhas may need to contact the Customer to confirm or rectify personal data necessary for the completion of the respective order, or possibly to inquire about the satisfaction of the purchase process and after-sales follow-up.
3. Cookies Policy
“Cookies” are small software tags that are stored on access devices through the browser, retaining only information related to preferences, and therefore do not include personal data. Lipimalhas is responsible for the Cookies and for processing the data obtained through its own and third-party cookies, deciding on the purpose, content and use of the processing of the information collected.
What are cookies used for?
Cookies are used to help determine the usefulness, interest and number of uses of websites, allowing faster and more efficient browsing, eliminating the need to repeatedly enter the same information.
For what purposes do we use cookies?
Strictly necessary cookies – These allow you to browse the website and use the applications, as well as access secure areas of the website. Without these cookies, the required services cannot be provided.
Functionality cookies – These store the user’s preferences regarding the use of the site, so that it is not necessary to configure the site again each time you visit it.
Analytical cookies – These are used anonymously to create and analyze statistics in order to improve the functioning of the website.
How can you manage cookies?
All browsers allow the user to accept, refuse or delete cookies, and also inform the user whenever a cookie is received, namely by selecting the appropriate settings in their browser. The user can configure cookies in the “options” or “preferences” menu of their browser.
It should be noted, however, that disabling cookies may prevent some web services from working properly, partially or totally affecting navigation on the website.
It should be understood that the user accepts the use of cookies if they continue browsing this page without first deactivating them.
Our website also uses social plug-ins or buttons.
Social plug-ins make it possible to facilitate the sharing of pages and content from the www.fashionlab.pt website on the various social platforms. For example, they allow users to “like” and share information from our website with their friends on social networks.
To do this, the plug-ins use cookies to track users’ browsing, whether they use these platforms or not, and to check whether or not they are connected to the social network while browsing. These cookies also make it possible to target advertising offers on these platforms.
For more information on the use of personal data in relation to social networks, the privacy policies of the third-party social networks in question can be consulted.
Consent:
We never retain information relating to our users’ personal data with the exception of their IP address and in accordance with the above explanation. Users may, however, register voluntarily in order to purchase products or services that we make available to them or to receive information about promotions and content of interest to them.
4. Data subjects’ rights
Right to information and access to personal data
At any time, the customer may request information about the personal data stored, both with regard to the category of personal data in question, the origin and recipient(s) thereof, the duration of the storage period and the underlying purposes, and with regard to the identification of the data controller, the data protection officer and their contact details.
Right to Rectification and Deletion of Personal Data
If you wish to exercise your right to rectification of data, you must send your request, identifying the data to be modified by e-mail to lipimalhas@lipimalhas.com. The same procedure should be followed if the customer wishes to exercise their right to delete personal data.
Right to object and withdraw prior consent
To reinforce the principle of transparency in the processing of personal data and communications with the client, Lipimalhas allows the client to modify the data processing permissions granted at any time through opt-in and opt-out functionalities.